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MCQs on Human Resource Management -19

1. Which of the following is Herzberg’s hygine factors?

(A) Recognition at work place
(B) Reasonable salary
(C) Responsibility for work
(D) Sense of achievement

2. Who has called the scientific management a ‘rabble hypotheses?

(A) Peter F. Drucker
(B) Elton Mayo
(C) Douglas McGregor
(D) None of the above

3. ‘Red hot stove’ rule of disciplinary action was suggested by

(A) Douglas McGregor
(B) Dale Yader
(C) Richard P. Calhoon
(D) Fred Luthans

4. Which one is part of Michael Porter’s generic strategies?

(A) Cost leadership strategy
(B) Focus strategy
(C) Differentiation strategy
(D) All the above

5. Arrange the following steps involved in establishing a career development system 
in proper sequence:

(a) Vision
(b) Needs
(c) Action plan
(d) Results

(A) d, c, b, a
(B) b, a, c, d
(C) b, d, a, c
(D) c, a, b, d

6. Human values in regard to Management Development do not include

(A) Dignity and forgiveness
(B) Arrogance and anger
(C) Gratitude and gentleness
(D) Humility and Honesty

7. Management development is concerned with learning of

(A) Mechanical skills
(B) Specific job skills
(C) Conceptual and creative skills
(D) All the above

8. According to Robert L. Katz, the right sequence of relative importance of various managerial skills from top to bottom is

(a) technical
(b) Human
(c) Conceptual

(A) c, b, a
(B) a, b, c
(C) c, a, b
(D) b, c, a

9. A system of industrial relations where social and labour issues are discussed between trade unions and management at enterprise level is:

(A) Bipartism
(B) Tripartism
(C) Social dialogue
(D) None of the above

10. Which one is not a part of M.C. Kinsy’s 7’s frame work?

(A) Standards
(B) Structure
(C) Skills
(D) Strategy


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MCQs on Human Resource Management -18

1. Who is the profounder of the socio-psychological approach to Human Resource Development?

(A) T.W. Schultz
(B) Lorraine Corner
(C) Lim Teck Ghee
(D) David McClelland

2. Read the following statements on HRD need analysis. Identify the one which is not true:

(A) HRD needs can be identified at strategic, organisational, operational, task and person levels
(B) HRD needs can be diagnostic, analytic, compliance oriented and proactive
(C) Competency mapping, performance appraisal and clarity of career paths identify HRD needs at task level only
(D) Task related KSA analysis and training need analysis are integral part of HRD need analysis

3. Assertion (A): Performance Appraisal cannot be error free and unbiased.

Reason (R): The Appraisal Methods are covertly influenced by human judgement which may be vitiated by inter-personal discriminatory impulses.

(A) Assertion (A) is right, Reason (R) is wrong.
(B) Assertion (A) is wrong, Reason (R) is right.
(C) Reason (R) does not subscribe to the Assertion (A).
(D) Both Assertion (A) and Reason (R) are right, and Reason (R) validate Assertion (A).

4. Match the following theories of career planning with their propagators:

Theories of Career Planning       Propagators
a. Career Anchor Model        i. John Holland
b. Career Path Model           ii. D.T. Hall
c. Career Choice Model       iii. Edgar Schien
d. A Career Stages Model   iv. Mondy, Noe and Premeanx

a          b          c          d
(A)      ii          iii         i           iv
(B)      iii         ii          iv         i
(C)      iii         iv         i           ii
(D)      ii          iv         iii         i

5. Which of the following is a force that acts as stimulant for organizational change?

(A) Nature of the workforce
(B) Technology
(C) Economic Shock
(D) All the above

6. The Japanese 5 ‘S’ model deals with

(A) Housekeeping
(B) Assembly line production
(C) Quality assurance
(D) Cost effective measures

7. Which of the following is not a contributory factor for HR outsourcing?

(A) Strategic Reasons
(B) Financial Reasons
(C) Trade Union Hassels
(D) Competitive Factor

8. Which of the following statements about downsizing is not correct?

(A) Mergers and Acquisitions are responsible for downsizing.
(B) Technical up gradation cannot be attributed as a reason for downsizing.
(C) Downsizing helps in getting rid of deadwood.
(D) Cost-cutting measure is a reason for downsizing.

9. Which of the following is an outcome of collective bargaining?

(A) Award of Labour Court
(B) Award of Tribunal
(C) Arbitration Award
(D) Consent Award

10. When team-building can be attempted by creating artificial teams in which people get opportunity to experiment and learn from their behaviour in a less threatening context, it is based on:

(A) Behaviour Modification Approach
(B) Action Research Approach
(C) Simulation Approach
(D) Team Role Approach


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MCQs on Human Resource Management -17

1. A systematic, integrated and planned approach to improve the effectiveness of groups of people in organizations is known as

(A) Management Development
(B) Organizational Development
(C) Managerial Training
(D) Management by Objectives

2. Which of the following is not a cross cultural theory of international HRM?

(A) Geert Hofstede’s Theory
(B) Cluckhohn-Strodthbeck’s Theory
(C) Halls Theory
(D) Jai B.P. Sinha’s Theory

3. Who among the following advocated the principles of Labour Legislation?

(A) Dankert
(B) V.V. Giri
(C) R.K. Dash
(D) S.D. Punekar

4. Which of the following is not a regulative type of labour legislation?

(A) Factories Act, 1948
(B) Trade Unions Act, 1926
(C) Industrial Disputes Act, 1947
(D) Industrial Employment (Standing Orders) Act, 1946

5. The goal of HRD system is to develop

(A) The capabilities of each employee as an individual.
(B) The capabilities of each individual in relation to his or her present role.
(C) The capabilities of each employee in relation to his or her expected future roles.
(D) All the above

6. Which one is not a part of HRD system?

(A) Career Planning
(B) Manpower Planning
(C) Training
(D) Organizational Development

7. The other name of Sensitivity Training is

(A) T-Group Training
(B) Brainstorming
(C) In-basket Exercise
(D) Managerial Grid Training

8. A small voluntary group of employees doing similar or related work who meet regularly to identify, analyses and solve product quality problems and to improve general operations is known as

(A) Task Group
(B) Kaizen Groups
(C) Quality Circles
(D) Informal Groups

9. Which of the following is not an OD technique?

(A) Sensitivity Training
(B) Delphi Technique
(C) Survey Feedback
(D) Grid Training

10. Which of the following is not a labour legislation?

(A) Factories Act
(B) Minimum Wages Act
(C) Untouchability Abolition Act
(D) Equal Remuneration Act


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