MCQs on Consumer Protection Act 1986 (1)

1. The Consumer protection act 1986 enacted in

(a) 24 Oct 1986

(b) 24 Oct 1987
(c) 24 Aug 1986
(d) 15 June 1986



2. The Consumer protection act 1986 extends to


(a) The whole India

(b) The whole India except Jammu and Kashmir  
(c) The whole India except Nagaland tribal area
(d) Both (b) & (c) 



3. As per section 2(1)(b) of Consumer Protection Act 1986, "complainant" means 


(a) a consumer

(b) any consumer association registered under the Companies Act, 1956
(c) the Central Government or any State Government,
(d) All the above



4. As per section 2(1)(c) of Consumer Protection Act 1986, "complaint" means any allegation in writing made by a complain­ant that a trader or service provider has charged for the goods or service a price in excess of the price 


(a) fixed by or under any law for the time being in force

(b) displayed on the goods or any package containing such goods 
(c) displayed on the price list exhibited by him
(d) agreed between the parties;

Codes: 

(a) (a), (b) & (c)
(b) (a), (c) & (d)
(c) (a), (b) & (d)
(d) (a), (b), (c) & (d)



5. In case of death of a consumer who can prefer compliant under Section 2(1)(b) of Consumer Protection Act 1986


(a) his legal heir or representative

(b) State Government
(c) consumer association registered under the Companies Act, 1956
(d) No one can prefer complaint



6. As per 
Section 2(1)(a) of Consumer Protection Act 1986, 'appropriate laboratory' means a laboratory or organisation


(i) recognised by the Central Government
(ii) recognised by a State Government
(iii) financed or aided by the Central Government or a State Government for carrying out analysis or test of any goods with a view to determining whether such goods suffer from any defect

Codes: 
(a) (i) & (ii)
(b) (ii) & (iii)
(c) (i) & (iii)
(d) (i), (ii) & (iii)



7.  As per Section 2(1)(c) of Consumer Protection Act 1986, 'complaint' means any allegation in writing made by a complain­ant that

(i) an unfair trade practice or a restrictive trade practice 
(ii) the goods/services bought/ hired suffer from one or more defects/deficiency
(iii) a trader or service provider has charged a price in excess of the price 
(iv) goods/ services which are hazardous or likely to be hazardous to life and safety of the public when used

Codes: 

(a) (i), (ii) & (iii)
(b) (i), (ii) & (iv)
(c) (i), (iii) & (iv)
(d) (i), (ii), (iii) & (iv)




8. As per section 2(1)(j) of Consumer Protection Act 1986, 'manufacturer' means a person who 

(imakes or manufactures any goods or part thereof

(ii) does not make or manufacture any goods but assembles parts thereof made or manufactured by others
(iii) puts or causes to be put his own mark on any goods made or manufactured by any other manufacturer; 

Codes: 

(a) (i) & (ii)
(b) (i) & (iii)
(c) (ii) & (ii)
(d) (i), (ii) & (iii)




9. As per section 2(1)(m) of Consumer Protection Act 1986, "person" includes

(i)  a firm whether registered or not

(iia Hindu undivided family
(iii) a co-operative society
(iv) every other association of persons whether registered under the Societies Registration Act, 1860 or not;

Codes: 

(a) (i), (ii) & (iii)
(b) (i), (ii) & (iv)
(c) (i), (iii) & (iv)
(d) (i), (ii), (iii) & (iv)



10. As per section 2(1)(nnn) of Consumer Protection Act 1986, 'restrictive trade practice' 
include 


(i)  delay beyond the period agreed to by a trader in supply of goods or in providing the services which has led to rise in the price

(ii)  any trade practice which requires a consumer to buy, hire or avail of any goods or services as condition precedent to buying, hiring or availing of other goods or services

Codes: 

(a) (i) Only 
(b) (ii) Only 
(c) Both (i) & (ii) 
(d) None of the above




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