1. Which one of the following is an example of Golden-Handshake Scheme?

(A) Superannuation Retirement
(B) Voluntary Retirement
(C) Compulsory Retirement
(D) Retirement on account of disablement

2. Which of the following is/are technique(s) of Total Quality Management?

a. Six Sigma
b. Kaizen
c. Just-in-time Management
d. Business Process Reengineering

(A) only a
(B) a and b
(C) a, b and c
(D) a, b, c and d

3. Based on his 14 principles, Edward Deming is a strong proponent of

(A) increase in quotas to enhance productivity.
(B) inspection at the end of production process.
(C) training and development of employees.
(D) creating quality slogans to motivate workforce.

4. Action learning is a training technique in which

(A) trainee is allowed to work full time analyzing and solving problems in other departments.
(B) trainee moves from department to department to broaden experience.
(C) trainee is presented with written description of organizational problem.
(D) trainee is sent for formal training outside the organisation.

5. Affective competence, Intellectual competence and Action-oriented competence as components of key competencies of managers was proposed by

(A) Rabi Kanungo and Sashi B. Mishra
(B) Robert Katz
(C) Henry Mintzberg
(D) Thomas Durand

6. Glass ceiling refers to

(A) Moderate difficulties in training of women workforce
(B) Artificial barriers based on attitudinal and organizational bias preventing career growth of women
(C) Personality weaknesses hindering career growth of women
(D) Transperency at higher levels in organisation

7. A person who is citizen of the country where MNC is headquartered, but working in another country with the same company is called

(A) Host Country Nationals
(B) Trans Country Nationals
(C) Third Country Nationals
(D) Parent Country Nationals

8. Which of the following is not a reason for increasing workforce diversity?

(A) Changing demographies
(B) Product Quality Consciousness
(C) Political and Legal Systems
(D) Globalisation of Business

9. Which one of the following contains the phases of organizational development arranged in sequential order?

(A) Entry into the organization, diagnosis, culture building and interventions
(B) Entry into the organization, diagnosis, interventions and culture building
(C) Entry into the organization, culture building, diagnosis and interventions
(D) Entry into the organization, interventions, diagnosis and culture building

10. Which of the following is/are determinant(s) of supply of labour?

a. other wage rate
b. non-wage income
c. preferences for work versus leisure
d. number of qualified suppliers

(A) a and b
(B) a, b and d
(C) a, b, c and d
(D) b, c and d

More MCQs on Human Resource Management