1. Management information systems (MIS)

(A) Create and share documents that support day-today office activities
(B) Process business transactions (e.g., time cards, payments, orders, etc.)
(C) Capture and reproduce the knowledge of an expert problem solver
(D) Use the transaction data to produce information needed by managers to run the business

2. Which of the following should be represented on an information flow diagram?

(A) Entity
(B) Source
(C) Process
(D) Attribute

3. A web blueprint depicts:

(A) the layout of an individual web page
(B) the layout of the home page
(C) the layout of an index page
(D) the layout of a website

4. Which one of the following is not a business driver for an information system?

(A) business process redesign
(B) knowledge asset management
(C) proliferation of networks and the Internet
(D) security and privacy

5. A task of developing a technical blueprint and specifications for a solution that fulfills the business requirements is undertaken in the following phase of the system development process

(A) system initiation
(B) system implementation
(C) system analysis
(D) system design

6. The most important attribute of information quality that a manager requires is:

(A) relevance.
(B) media.
(C) presentation.
(D) timeliness.

7. To improve the performance of a business process, which of the following is most relevant?

(A) Input.
(B) Processing.
(C) Control and feedback
(D) Output.

8. Which of the following is not a technology driver for an information system?

(A) enterprise applications
(B) knowledge asset management
(C) collaborative technologies
(D) networks and the Internet

9. The majority of publically available Internet information sources are:

(A) created in XML.
(B) structured information.
(C) normal information.
(D) unstructured information.

10. When a bank offers web self-service for customers to answer their questions, the primary outcome is:

(A) adds value
(B) manages risks
(C) reduces costs
(d) creates a new opportunity.