1. Which of the following training programmes is meant for a new employee?
(A) Sensitivity training
(B) Apprenticeship training
(C) Induction training
(D) In-basket exercise



2. Which of the following statements is not true about benchmarking strategy of TQM?
(A) It is related to the efforts of Kaizen.
(B) It is related to the raising of criteria for selection.
(C) It is raising the performance standards of the organization.
(D) It is a people driven activity.



3. Which of the following is not a type of HRM strategy?
(A) Task focused strategy
(B) Development oriented strategy
(C) Turnaround HRM strategy
(D) Placating HRM strategy



4. Which of the following is not a ‘lab’ in the sensitivity training, also known as Laboratory training?
(A) Stranger lab
(B) Cousin lab
(C) Organizational lab
(D) Family lab



5. Which of the following statements about the recent trends in HRM is not correct?
(A) Employer branding is attempted to be achieved through HRM practices.
(B) Competency mapping is a recent trend in HRM.
(C) Measurement of HR through balanced scorecard has taken shape.
(D) Performance and Knowledge Management are not related to strategic HRM.



6. Which of the following is not a method of dealing with resistance to change?
(A) Education and Communication
(B) Participation
(C) Facilitation and Support
(D) Coercion and Punishment



7. Which one of the following statements is wrong about OD?
(A) It is a diagnostic process.
(B) It is an intervention mechanism.
(C) It is a punitive mechanism.
(D) It is a value driven mechanism.



8. The ‘Managerial Grid’ model was developed by
(A) Robert Blake and Jane S. Mouton
(B) Lawler and Porter
(C) Fiedler and Garcia
(D) Hersey and Blanchard


9. Assertion (A): Structural inertia is an organizational resistance process to change because organizationshave built in mechanism toproduce stability.
Reason (R): People with a high need for security are likely to resist change because it threatens their feeling of safety.
Codes:
(A) (A) is right and (R) is a correct explanation of (A).
(B) Both (A) and (R) are right, but the (R) does not explain the (A).
(C) Both (A) and (R) are wrong.
(D) (A) is wrong and (R) is right.



10. The case study method of OD was developed by
(A) Christopher C. Longdell
(B) Eric Berne
(C) Udai Pareek
(D) S.R. Udpa