1. When Human Relations training is given to managers the method adopted is:
(A) In-Basket Exercise
(B) Role-play method
(C) Managerial Grid Training
(D) Sensitivity Training

2. Which one of the following is not the characteristic of planning?
(A) It deals with future
(B) It involves selection of particular course of action
(C) It is pervasive
(D) It is not strategic

3. Premature evaluation is a type of
(A) semantic barrier
(B) psychological barrier
(C) organisational barrier
(D) personal barrier

4. Which of the following is not a feature of systems approach?
(A) A system is a combination of parts
(B) Parts and sub-parts are related to one another
(C) It is not necessary for a system to have a boundary
(D) System transforms inputs into outputs

5. Which of the following organisations is a two-dimensional structure?
(A) Functional structure
(B) Matrix structure
(C) Line structure
(D) Divisional structure

6. Job description includes information about
(A) Job responsibilities, duties and working conditions.
(B) Job responsibilities, duties and worth in terms of wage and salary.
(C) Job responsibilities and qualifications for performance.
(D) Job responsibilities, duties and qualifications for performance.

7. Differentiation between line and staff functions is necessary because it helps in
(A) providing specialized services.
(B) maintaining adequate checks and balances.
(C) maintaining accountability.
(D) All the above.

8. Which of the following refers to analysis of handwriting to determine writer’s basic personality traits?
(A) Kinesics
(B) Graphology
(C) Polygraphy
(D) Both (B) and (C)

9. The five basic features of Scanlon plan of incentive payment are
(A) control, individuality, competence, involvement and sharing of benefits.
(B) cooperation, identity, competence, involvement and sharing of benefits.
(C) control, individuality, commitment, involvement , and sharing of benefits.
(D) cooperation, identity, control, involvement and sharing of profits.

10. Which of the following is a process of systematically identifying, assessing and developing organisational leadership to enhance performance?
(A) Manpower planning
(B) Career planning
(C) Succession planning
(D) Human Resource planning