1. The process of comparing actual
performance with standards and taking necessary corrective action is called
(A) Controlling
(B) Communicating
(C) Co-operating
(D) Co-ordinating
2. An aggregate of several related action
plans that have been designed to accomplish a mission within a specified time
period is known as
(A) Project
(B) Policy
(C) Process
(D) Programme
3. Principle of direct contact,
reciprocal relationships and principle of continuity as principles of
coordination are advanced by
(A) Luther Gullick
(B) Henry Fayol
(C) Mary Parker Follette
(D) Havold Koontz
4. Which one of the following is not a
function of the Personnel Department?
(A) Employment Activities
(B) Manpower Adjustment
(C) Grievance Handling
(D) Quality Management
5. Which one of the following is not time
based incentive plan?
(A) Halsey Plan
(B) Merrick
Plan
(C) Rowan Plan
(D) Emerson Plan
6. The concept of “End spurt” is
associated with which of the following?
(A) Job satisfaction
(B) Morale
(C) Monotony
(D) Fatigue
7. Which of the following is not a part
of the Scheme of Workers’ Participation in Management in India ?
(A) Shop Level Councils
(B) Joint Level Councils
(C) Unit Level Councils
(D) Industrial Level Councils
8. Arrange the
needs in the order given by Abraham Maslow in his need hierarchy theory of
motivation.
(a) Esteem need
(b)
Self-actualization need
(c) Physiological
need
(d) Safety needs
(e) Social needs
(A) d, a, c, b, e
(B) c, d, e, a, b
(C) a, d, c, b, e
(D) c, e, d, a, b
9. Which of the following
is a reason for supporting a wider span of control?
(A) To reduce
opportunities for delegations
(B) To have
tighter control within the organisation
(C) To increase
contact between managers and employees
(D) To reduce a
process of delaying
10. A manager may
delegate any of the following except
(A) Authority
(B) Work load
(C)
Responsibility
(D) None of the
above
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