MCQs on Human Resource Management -41

1. _____ is the process of acquiring, training, appraising, and compensating employees, and attending to their labor relations, health and safety, and fairness concerns.

(A) Human Resource Management
(B) Labor Relations
(C) Organizational Behavior
(D) Organizational Health and Safety Management



2. Quantitative performance measures used by human resource managers to assess operations are called

(A) ratios
(B) benchmarks
(C) metrics
(D) grades



3. The _____ metric can be used as a measurement to show improvements to savings in recruitment and retention costs.

(A) absence rate
(B) cost per hire
(C) HR expense factor
(D) human capital ROI



4. Which metric indicates the cost of health care per employee by providing the per capita cost of employee benefits?

(A) HR expense factor
(B) human capital ROI
(C) health care costs per employee
(D) human capital value added



5. The _____ metric views human resource expenses in relation to the total operating expenses of the organization.

(A) HR expense factor
(B) human capital ROI
(C) health care costs per employee
(D) human capital value added



6. _____ are a useful tool for determining why employees are leaving an organization.

(A) Government labor reports
(B) Exit interviews
(C) Benchmarks
(D) HR portals



7. Which of the following human resource practices can be useful in reducing workers’ compensation cost per employee?

(A) safety training
(B) disability management
(C) safety incentives
(D) all of the above


8. Which metric views employees as capital rather than as an expense?

(A) time to fill
(B) training investment
(C) HR expense factor
(D) revenue factor



9. The _____ measures the rate at which employees leave the company.

(A) turnover costs
(B) turnover rate
(C) time to fill
(D) cost per hire



10. When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the _____ function of management.

(A) planning
(B) leading
(C) staffing
(D) controlling



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