1. Grapevine is a type of
(A) Formal Communication
(B) Written Communication
(C) Lateral Communication
(D) Informal Communication
2. Decision-making process is guided by
(A) Policy
(B) Procedure
(C) Programme
(D) Strategy
3. Which of the following is not a field
of industrial relations?
(A) Study of workers and their trade
unions
(B) Study of consumers and their
associations
(C) Management and their associations
(D) State and their institutions
4. Which of the following is not a
determinant factor of industrial relations?
(A) Institutional factors
(B) Economic factors
(C) Technological factors
(D) Social stratification factors
5. Which of the following cannot be said
to be an effect of industrial disputes?
(A) High Productivity, Peace and Profit
(B) High Labour Turnover
(C) Higher rate of Absenteeism
(D) Higher rate of Man-days lost
6. Which of the following has not been
provided under the Code of Discipline?
(A) Unfair Labour Practices
(B) Recognition of Trade Unions
(C) Grievance Procedure
(D) Multinational Companies
7. Who among the following propounded the
theory of industrial democracy?
(A) Allan Flanders
(B) Neil W. Chamberlain
(C) Sydney & Beatrice Webbs
(D) John T. Dunlop
8. Performance
Appraisal is a double edged tool to
(A) Create space
for the employee to organisationally survive.
(B) Offering
challenges for promotion.
(C) Accompanying
the course of Demotion.
(D) All of the
above.
9. Wage
determination is mostly done through tools which are
(A) Objective
(B) Subjective
(C) Both of (A)
& (B)
(D) None of these
10. Job
Evaluation criterion comes from
(A) Job manual
(B) Job
description
(C) Job
specification
(D) Job duration
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