1. Which of the following is not a factor of emotional intelligence?

(A) Ability
(B) Reason
(C) Emotion
(D) Thinking without feeling

2. Find out the characteristics of collective bargaining which is not applicable;

(A) It is a collective process.
(B) It is a flexible process.
(C) It is not a bipartile process.
(D) It is interdisciplinary system.

3. Find out the one which is not an element of employee empowerment:

(A) Belief system and trust
(B) Purposefulness
(C) Arbitrariness
(D) Self-sufficiency or Competency

4. Which of the following is not a method of social security?

(A) Social Assistance
(B) Social Action
(C) Social Insurance
(D) Mutual Assistance

5. Technique of drawing conclusions from a candidate’s hand writing about future performance in a role is

(A) Graphology
(B) Physiognomy
(C) Phrenology
(D) Astronomy

6. The amount sufficient to enable a worker to live in reasonable comfort, having regard to all obligations to which an average worker would ordinarily be subject to

(A) Minimum Wage
(B) Fair Wage
(C) Living Wage
(D) Nominal Wage

7. Match the following:

List – I                                    List – II
(Propagators)               (Contributions)
a. Ivan Pavlov             i. Social Learning Theory
b. B.F. Skinner            ii. S-O-B-C. Model
c. Albert Bandura       iii. Classical Conditioning
d. Freud Luthans        iv. Operant Conditioning

       a        b        c         d
(A)  i         iii       iv         ii
(B)  ii        iv       iii          i
(C) iii        iv        i          ii
(D) iv        ii        iii          i

8. ‘Case of Schimdt’ is associated with which School of Management thought?

(A) Human Relations School
(B) Behavioural School
(C) Systems Approach
(D) Scientific Management

9. Arrange the following systems in the right order on the managerial style continuum suggested by Rensis Likert

(a) Consultative
(b) Benevolent Authoritative
(c) Exploitative Authoritative
(d) Joint decision-making

(A) c, b, a, d
(B) c, a, b, d
(C) b, a, c, d
(D) c, d, b, a

10. Performance Appraisal is a primary human resource management process that links employees and organizations and provides input for other processes through these means:

(A) Identification, measurement, management.
(B) Assessment, direction, development.
(C) Recruitment, Selection, on boarding.
(D) Skill, effort, responsibility.