1. Which of the following is an invisible part but a powerful template that shapes, what happens at the workplace?

(A) Organisational culture
(B) Organisational climate
(C) Organisational dynamics
(D) Organisational structure

2. Match the following:

Refers to

a. Intrinsic
i. Recognition by boss
b. Extrinsic
ii. Regular salary
c. Expressed
iii. Self initiative
d. Wanted
iv. Expecting others to initiate
a          b          c          d
(A)       iv         iii         i           ii
(B)       i           iv         iii         ii
(C)       ii          i           iv         iii
(D)       iii         ii          iv         i

3. The trusteeship approach to industrial relations was advocated by:

(A) Karl Marx
(B) Max Weber
(C) Allan Flanders
(D) Mahatma Gandhi

4. The voluntary and involuntary permanent withdrawal from an organisation is called ___________.

(A) Turnover
(B) Behaviour
(C) Misbehaviour
(D) None of the above

5. Which of the following option is a component of remuneration?

(A) Fringe Benefits
(B) Commitment
(C) External equity
(D) Motivation

6. Who had given the conceptual, human and technical skills concept of managerial skills?

(A) Robert Blake
(B) Henry Mintzberg
(C) Robert Katz
(D) Heinz Weihrich

7. Who had advocated the systems approach model?

(A) John T. Dunlop
(B) Herbert A. Spencer
(C) Charles A. Spaulding
(D) Talcott Parsons

8. The amount sufficient to enable a worker to live in reasonable comfort, having regard to all obligations to which an average worker would ordinarily be subject to

(A) Minimum Wage
(B) Fair Wage
(C) Living Wage
(D) Nominal Wage

9. _______ occurs when an interviewer judges an applicant's entire potential for job performance on the basis of a single trait, such as how the applicant dresses or talks.

(A) Stress producing
(B) Halo - effect
(C) Unstructured
(D) None of the above

10. Which of these is an alternate to job evaluation?

(A) Wage survey
(B) Employee classification
(C) Decision Bank Method
(D) None of the above