1. Which of these options is one of the non - analytical methods of job evaluation?

(A) Job - grading method
(B) Point ranking method
(C) Factor comparison method
(D) None of the above

2. QWL movement was spearheaded by

(A) C.A. Barlett and S. Ghoshal
(B) Eric Tryst, Fred Enery, Eina Thorsrud
(C) D. Harnett and L. Cummings
(D) Ronen Simcha and Oded Shankar

3. Match the following:

List – I
List – II
a. Eric Berne
i. Born to Win
b. Thomas A. Harris
ii. Quality Circles in India
c. James and Dorothy Jongeward 
iii. I’am O.K – You’re O.K
d. S.R. Udpa
iv. Transactional Analysis

a          b          c          d
(A)       iv         iii         i           ii
(B)       ii          iv         i           iii
(C)       i           iii         iv         ii
(D)       iv         i           ii          iii

4. Arrange in sequence the five steps procedure for Behaviourally anchored rating scales (BARS):

a. Identify Performance Dimensions
b. Collect critical incidents
c. Rate the incidents
d. Re-classify the incidents
e. Develop the final instrument

(A) b, d, a, e, c
(B) d, b, a, e, c
(C) b, a, d, c, e
(D) b, d, e, a, c

5. Which one is not a part of effective organization’s career planning process?

(A) Assessment of Occupational and career choice
(B) Personal Assessment
(C) Annual Appraisal and Development Programme
(D) Incentive Management

6. Match the following:


a. Mary Parker Follett
i. Co-ordination
b. Henry Fayol
ii. Elements of Management
c. F.W. Taylor
iii. Scientific methods
d. Gilbreth and Taylor
iv. Quantitative measurement

a          b          c          d
(A)       i           ii          iii         iv
(B)       iv         iii         ii          i
(C)       iv         ii          i           iii
(D)       ii          iv         iii         i

7. Match the Themes with the respective approaches:


a. Sociotechnical system approach
i. Appropriate managerial behaviour depends on elements of the situation
b. Democratic approach
ii. employees’ attitudes influence their perception of work and their work  experiences shape their attitudes
c. Contingency approach
iii. Technology greatly influences organisational culture and structure which influence the attitude towards work.
d. Interactional approach
iv. Involvement and empowerment of workers improve productivity

a          b          c          d
(A)       i           iii         iv         ii
(B)       iii         iv         ii          i
(C)       iii         iv         i           ii
(D)       iii         ii          iv         i

8. ________ involves conscious efforts to organise tasks, duties and responsibilities into a unit of work to achieve certain objectives.

(A) Training needs analysis
(B) Job design
(C) Job analysis
(D) None of the above

9. Which are the factors by which the process of job design can be affected?

(A) Organisational
(B) Environmental
(C) Behavioural
(D) All of the above

10. Who has extended the Vroom’s Expectancy Theory of Motivation by suggesting that motivation is not equal to satisfaction and performance and by depicting what happens after performance?

(A) Harold Kelly
(B) Edward Tolman
(C) Alderfer
(D) Porter and Lawler