Previous Year Solved Question Papers

Previous Year Solved Question Papers

MCQs on Human Resource Management -12

1. Self perceived talents, motives and values that influence career of an individual are known as
(A) Career anchors
(B) Career plans
(C) Career aims
(D) None of the above



2. Who has advanced the Bottom of the Pyramid concept?
(A) Garry Dessler
(B) Peter Drucker
(C) C.K. Prahlad
(D) Michael Porter



3. Which one is not a general concept of T.Q.M.?
(A) Continuous Improvement
(B) Team Work
(C) Strategy
(D) Quality Education



4. Which one of the following is not an interpersonal role identified by Henry Mintzberg?
(A) The Figure head role
(B) The Leader role
(C) The Liason role
(D) The Resource – allocator role


5. A corporate wide pay plan that uses a structured formula to allocate a portion of annual company profits to employees is known as:
(A) Gain sharing
(B) Profit sharing
(C) ESOPS sharing
(D) All of the above



6. The concept of management by objectives was given by
(A) Peter F. Drucker
(B) Luther Gulick
(C) RensisLikert
(D) Blake and Mouton



7. OCTAPACE culture means
(A) Openness-cooperation-Truth-Authenticity-Proaction-Autonomy-Collaboration-Experimentation
(B) Openness-Confrontation-Trust- Autonomy-Proaction-Authority- Collaboration Experimentation
(C) Openness-Confrontation-Trust- Authority-Proaction-Autonomy cooperation-Experimentation
(D) Openness-Confrontation-Trust- Authenticity-Proaction- Autonomy-Collaboration- Experimentation



8. Empowerment means authority to make decisions in ones area of operation
(A) By taking approval from the senior
(B) Without having to get approval from anyone else
(C) Without caring for the consequences
(D) All the above


9. Who has called the POSDCORB ‘folklore’?
(A) Michael Armstrong
(B) Michael Poole
(C) Rosemary Stewart
(D) Henry Mirzberg



10. “Model Grievance Procedure” is given in the
(A) Industrial Disputes Act
(B) Employee State Insurance Act
(C) Industrial Employment (standing orders) Act
(D) Code of Discipline



MCQs on Human Resource Management -11

1. The process of comparing actual performance with standards and taking necessary corrective action is called
(A) Controlling
(B) Communicating
(C) Co-operating
(D) Co-ordinating



2. An aggregate of several related action plans that have been designed to accomplish a mission within a specified time period is known as
(A) Project
(B) Policy
(C) Process
(D) Programme



3. Principle of direct contact, reciprocal relationships and principle of continuity as principles of coordination are advanced by
(A) Luther Gullick
(B) Henry Fayol
(C) Mary Parker Follette
(D) Havold Koontz


4. Which one of the following is not a function of the Personnel Department?
(A) Employment Activities
(B) Manpower Adjustment
(C) Grievance Handling
(D) Quality Management



5. Which one of the following is not time based incentive plan?
(A) Halsey Plan
(B) Merrick Plan
(C) Rowan Plan
(D) Emerson Plan



6. The concept of “End spurt” is associated with which of the following?
(A) Job satisfaction
(B) Morale
(C) Monotony
(D) Fatigue


7. Which of the following is not a part of the Scheme of Workers’ Participation in Management in India?
(A) Shop Level Councils
(B) Joint Level Councils
(C) Unit Level Councils
(D) Industrial Level Councils



8. Arrange the needs in the order given by Abraham Maslow in his need hierarchy theory of motivation.
(a) Esteem need
(b) Self-actualization need
(c) Physiological need
(d) Safety needs
(e) Social needs

(A) d, a, c, b, e
(B) c, d, e, a, b
(C) a, d, c, b, e
(D) c, e, d, a, b



9. Which of the following is a reason for supporting a wider span of control?
(A) To reduce opportunities for delegations
(B) To have tighter control within the organisation
(C) To increase contact between managers and employees
(D) To reduce a process of delaying


10. A manager may delegate any of the following except
(A) Authority
(B) Work load
(C) Responsibility
(D) None of the above

MCQs on Human Resource Management -10

1. Which of the following training programmes is meant for a new employee?
(A) Sensitivity training
(B) Apprenticeship training
(C) Induction training
(D) In-basket exercise



2. Which of the following statements is not true about benchmarking strategy of TQM?
(A) It is related to the efforts of Kaizen.
(B) It is related to the raising of criteria for selection.
(C) It is raising the performance standards of the organization.
(D) It is a people driven activity.



3. Which of the following is not a type of HRM strategy?
(A) Task focused strategy
(B) Development oriented strategy
(C) Turnaround HRM strategy
(D) Placating HRM strategy



4. Which of the following is not a ‘lab’ in the sensitivity training, also known as Laboratory training?
(A) Stranger lab
(B) Cousin lab
(C) Organizational lab
(D) Family lab



5. Which of the following statements about the recent trends in HRM is not correct?
(A) Employer branding is attempted to be achieved through HRM practices.
(B) Competency mapping is a recent trend in HRM.
(C) Measurement of HR through balanced scorecard has taken shape.
(D) Performance and Knowledge Management are not related to strategic HRM.



6. Which of the following is not a method of dealing with resistance to change?
(A) Education and Communication
(B) Participation
(C) Facilitation and Support
(D) Coercion and Punishment



7. Which one of the following statements is wrong about OD?
(A) It is a diagnostic process.
(B) It is an intervention mechanism.
(C) It is a punitive mechanism.
(D) It is a value driven mechanism.



8. The ‘Managerial Grid’ model was developed by
(A) Robert Blake and Jane S. Mouton
(B) Lawler and Porter
(C) Fiedler and Garcia
(D) Hersey and Blanchard


9. Assertion (A): Structural inertia is an organizational resistance process to change because organizationshave built in mechanism toproduce stability.
Reason (R): People with a high need for security are likely to resist change because it threatens their feeling of safety.
Codes:
(A) (A) is right and (R) is a correct explanation of (A).
(B) Both (A) and (R) are right, but the (R) does not explain the (A).
(C) Both (A) and (R) are wrong.
(D) (A) is wrong and (R) is right.



10. The case study method of OD was developed by
(A) Christopher C. Longdell
(B) Eric Berne
(C) Udai Pareek
(D) S.R. Udpa



MCQs on Human Resource Management -9

1. When Human Relations training is given to managers the method adopted is:
(A) In-Basket Exercise
(B) Role-play method
(C) Managerial Grid Training
(D) Sensitivity Training


2. Which one of the following is not the characteristic of planning?
(A) It deals with future
(B) It involves selection of particular course of action
(C) It is pervasive
(D) It is not strategic



3. Premature evaluation is a type of
(A) semantic barrier
(B) psychological barrier
(C) organisational barrier
(D) personal barrier



4. Which of the following is not a feature of systems approach?
(A) A system is a combination of parts
(B) Parts and sub-parts are related to one another
(C) It is not necessary for a system to have a boundary
(D) System transforms inputs into outputs



5. Which of the following organisations is a two-dimensional structure?
(A) Functional structure
(B) Matrix structure
(C) Line structure
(D) Divisional structure



6. Job description includes information about
(A) Job responsibilities, duties and working conditions.
(B) Job responsibilities, duties and worth in terms of wage and salary.
(C) Job responsibilities and qualifications for performance.
(D) Job responsibilities, duties and qualifications for performance.



7. Differentiation between line and staff functions is necessary because it helps in
(A) providing specialized services.
(B) maintaining adequate checks and balances.
(C) maintaining accountability.
(D) All the above.



8. Which of the following refers to analysis of handwriting to determine writer’s basic personality traits?
(A) Kinesics
(B) Graphology
(C) Polygraphy
(D) Both (B) and (C)



9. The five basic features of Scanlon plan of incentive payment are
(A) control, individuality, competence, involvement and sharing of benefits.
(B) cooperation, identity, competence, involvement and sharing of benefits.
(C) control, individuality, commitment, involvement , and sharing of benefits.
(D) cooperation, identity, control, involvement and sharing of profits.



10. Which of the following is a process of systematically identifying, assessing and developing organisational leadership to enhance performance?
(A) Manpower planning
(B) Career planning
(C) Succession planning
(D) Human Resource planning